Returns & Exchanges

At Heusom, we want you to be completely satisfied with your purchase. If your new fashion finds aren't quite right, we offer a hassle-free 30-day return policy for all unworn items in their original packaging.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original box or mailer, ensuring all tags are attached and the original packing slip is included.

3

Ship the Items

Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our quality team inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing